You can return items within 30 days of purchase if they are unworn, unwashed, and in their original condition with tags attached. To initiate a return, contact our Customer Service team at [insert email]. Refunds are processed to the original payment method within 7-10 business days after we receive the returned item.

To exchange an item for a different size or color, please contact our Customer Service team at info@camie-shop.com. Exchanges are subject to availability.

If you receive a damaged or defective item, please contact our Customer Service team immediately at [insert email] or [insert phone number] with your order number and a photo of the damaged item. We will arrange for a replacement or refund.

If you need to change your shipping address after placing an order, please contact us immediately at [insert email]. We will do our best to accommodate the change, but we cannot guarantee it once the order has been processed.

We accept various payment methods including credit/debit cards and Cash on Delivery (COD) for all orders within Egypt, while valU, and Bank installments will be available soon.

Yes, we offer Cash on Delivery (COD) as a payment option. You can select COD at checkout and pay in cash when your order is delivered.

We offer two shipping options within Egypt: Standard Shipping: 4 to 5 working days at a cost of 80 EGP. Express Shipping: 1 to 2 working days at a cost of 150 EGP.

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order through our courier's website.

Currently, we only offer shipping within Egypt. We hope to expand our shipping options to international destinations in the future.